How much does therapy cost at Heart & Mind Therapy in Waterloo?

At Heart & Mind Therapy, session fees vary depending on the clinician and service type. Most sessions are covered in full or in part by extended health benefits — many extended health plans in Ontario cover services from Registered Psychotherapists (RP/RPQ) and Registered Social Workers (RSW). University of Waterloo, Wilfrid Laurier, University of Guelph, and Conestoga students may access up to 80% coverage through their student health plans. We recommend contacting your insurance provider to confirm your specific coverage. To discuss fees directly, please reach out at info@heartnmind.ca or call (226) 918-9077.

Do I need a referral to see a therapist in Waterloo?

No referral is required to book a session at Heart & Mind Therapy. You can contact us directly to schedule a free 20-minute consultation call. Some extended health insurance plans may require a physician's referral for reimbursement purposes, so we recommend checking your plan details before your first appointment. Our team is happy to help you navigate the process.

Does Heart & Mind Therapy offer online therapy in Ontario?

Yes. Heart & Mind Therapy offers secure virtual therapy sessions to clients anywhere in Ontario. Our registered clinicians are licensed to provide telehealth services across the province, which means you can access care from Guelph, Cambridge, Kitchener, or anywhere else in Ontario without needing to travel to our Waterloo office. In-person sessions are also available at our location at 16 John Street W., Unit F, Waterloo.

What types of therapy does Heart & Mind Therapy offer?

Heart & Mind Therapy offers a broad range of evidence-based therapeutic modalities delivered by our team of Registered Psychotherapists and Registered Social Workers. These include Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Internal Family Systems (IFS), Somatic Therapy, Neurolinguistic Programming (NLP), Motivational Interviewing, and Compassionate Inquiry. We provide individual counselling, couples therapy, student counselling, teen and youth therapy, faith-based Christian counselling, multicultural and multilingual therapy, addiction counselling, grief and loss therapy, and executive and high-performer therapy.

How do I get started with a therapist at Heart & Mind Therapy?

Getting started at Heart & Mind Therapy is straightforward. First, book a free 20-minute consultation call through our website or Jane App booking system. This conversation helps us understand your goals and match you with the right clinician. Alternatively, you can use our 60-second Therapist Match Quiz to be paired with a specialist. Once matched, you schedule your first full session either in person at our Waterloo office or virtually via secure video. There is no pressure to commit beyond the initial call.

Is therapy at Heart & Mind Therapy covered by student health insurance?

Yes. Students at the University of Waterloo, Wilfrid Laurier University, University of Guelph, and Conestoga College can typically access up to 80% coverage for psychotherapy services through their student health benefit plans. Coverage applies to sessions with our Registered Psychotherapists and Registered Social Workers. We recommend confirming your annual benefit maximum and any per-session limits directly with your student plan provider before booking. Our team can help answer questions about the claims process.

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Meet Our Therapists · Waterloo & Virtual Across Ontario

Find a Therapist in Waterloo
Who Feels Like the Right Fit

Individual psychotherapy for ages 16+ in Waterloo and virtually across Ontario. You don’t have to choose perfectly. Tell us what you’re looking for, and we’ll help you explore therapists based on your needs, goals, personality, preferences, fee, and availability.

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Individual therapy for ages 16+

In-person in Waterloo & virtual across Ontario

Free 20-minute consultation

Meet Our Therapists

Find a therapist who feels like the right fit.

You don’t have to choose perfectly. Tell us what you’re looking for, and we’ll help you explore therapists based on your needs, preferences, fee, and availability.

Suggested for you

Based on your selections. You can also browse the full team.

Emilie Chase, RP(Q)

Registered Psychotherapist (Qualifying)

Good fit for

Individuals 16+, university students, anxiety, relationship concerns, emotional regulation, identity, and life pressures.

Style

Warm, practical, and collaborative support for clients navigating pressure, identity, emotions, and relationships.

Accepting new clients

View Profile Book with Emilie

Anna Barth, RP

Registered Psychotherapist

Good fit for

Anxiety, trauma recovery, burnout, stress, addiction counselling, multicultural counselling, and Hungarian therapy.

Style

Insightful and practical support for rebuilding identity, balance, and emotional well-being.

Accepting new clients

View Profile Book with Anna

Lydia Forge, RSW

Clinic Director · Registered Social Worker

Good fit for

Anxiety, trauma, relationship concerns, university students, burnout, addiction counselling, multicultural counselling, Christian counselling, and French therapy.

Style

Warm, direct, and reflective support for clients wanting deeper clarity and sustainable change.

Accepting new clients

View Profile Book with Lydia

Rachel Oussoren, RSW

MSW Intern · Registered Social Worker

Supervised practice: Rachel provides sliding-scale psychotherapy as an MSW intern under the supervision of Lydia Forge, RSW, Clinic Director.

Good fit for

Individuals 16+ seeking support with anxiety, social anxiety, stress management, grief and loss, spiritual exploration, and family or parent-child relationship concerns.

Approach

Person-centred, strengths-based, solution-focused, trauma-informed, and culturally sensitive care, with optional Christian counselling.

Waitlist open · Starting November

Bio Coming Soon Book a Free 20-Min Consult

How therapist matching works

A simple, thoughtful process to help you find a therapist who fits your needs, preferences, and comfort level.

1. You share

Tell us what you’re looking for and what matters most to you in a therapist.

2. We match

We match you with therapists who align with your needs, preferences, and availability.

3. You connect

We’ll introduce you so you can ask questions and see if it feels like the right fit.

4. You begin

Start therapy with confidence, knowing you’re in the right hands.

Still unsure? That’s okay.

We’ll help you find the right therapist and approach for your needs, without pressure.

Book My Free Consultation

Personalized matchingBased on your needs, preferences, and availability. No pressureYou do not need to know who to choose before reaching out. Local careVirtual and in-person therapy in Kitchener-Waterloo and Wellington Region.

Find a Therapist in Waterloo Who Feels Like the Right Fit

Find a therapist who feels like the right fit.

Suggested for you

Emilie Chase, RP(Q)

Anna Barth, RP

Lydia Forge, RSW

Rachel Oussoren, RSW

How therapist matching works

1. You share

2. We match

3. You connect

4. You begin

Still unsure? That’s okay.

Find a Therapist in Waterloo
Who Feels Like the Right Fit