How much does therapy cost at Heart & Mind Therapy in Waterloo?

At Heart & Mind Therapy, session fees vary depending on the clinician and service type. Most sessions are covered in full or in part by extended health benefits — many extended health plans in Ontario cover services from Registered Psychotherapists (RP/RPQ) and Registered Social Workers (RSW). University of Waterloo, Wilfrid Laurier, University of Guelph, and Conestoga students may access up to 80% coverage through their student health plans. We recommend contacting your insurance provider to confirm your specific coverage. To discuss fees directly, please reach out at info@heartnmind.ca or call (226) 918-9077.

Do I need a referral to see a therapist in Waterloo?

No referral is required to book a session at Heart & Mind Therapy. You can contact us directly to schedule a free 20-minute consultation call. Some extended health insurance plans may require a physician's referral for reimbursement purposes, so we recommend checking your plan details before your first appointment. Our team is happy to help you navigate the process.

Does Heart & Mind Therapy offer online therapy in Ontario?

Yes. Heart & Mind Therapy offers secure virtual therapy sessions to clients anywhere in Ontario. Our registered clinicians are licensed to provide telehealth services across the province, which means you can access care from Guelph, Cambridge, Kitchener, or anywhere else in Ontario without needing to travel to our Waterloo office. In-person sessions are also available at our location at 16 John Street W., Unit F, Waterloo.

What types of therapy does Heart & Mind Therapy offer?

Heart & Mind Therapy offers a broad range of evidence-based therapeutic modalities delivered by our team of Registered Psychotherapists and Registered Social Workers. These include Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Internal Family Systems (IFS), Somatic Therapy, Neurolinguistic Programming (NLP), Motivational Interviewing, and Compassionate Inquiry. We provide individual counselling, couples therapy, student counselling, teen and youth therapy, faith-based Christian counselling, multicultural and multilingual therapy, addiction counselling, grief and loss therapy, and executive and high-performer therapy.

How do I get started with a therapist at Heart & Mind Therapy?

Getting started at Heart & Mind Therapy is straightforward. First, book a free 20-minute consultation call through our website or Jane App booking system. This conversation helps us understand your goals and match you with the right clinician. Alternatively, you can use our 60-second Therapist Match Quiz to be paired with a specialist. Once matched, you schedule your first full session either in person at our Waterloo office or virtually via secure video. There is no pressure to commit beyond the initial call.

Is therapy at Heart & Mind Therapy covered by student health insurance?

Yes. Students at the University of Waterloo, Wilfrid Laurier University, University of Guelph, and Conestoga College can typically access up to 80% coverage for psychotherapy services through their student health benefit plans. Coverage applies to sessions with our Registered Psychotherapists and Registered Social Workers. We recommend confirming your annual benefit maximum and any per-session limits directly with your student plan provider before booking. Our team can help answer questions about the claims process.

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