How much does therapy cost at Heart & Mind Therapy in Waterloo?

At Heart & Mind Therapy, session fees vary depending on the clinician and service type. Most sessions are covered in full or in part by extended health benefits — many extended health plans in Ontario cover services from Registered Psychotherapists (RP/RPQ) and Registered Social Workers (RSW). University of Waterloo, Wilfrid Laurier, University of Guelph, and Conestoga students may access up to 80% coverage through their student health plans. We recommend contacting your insurance provider to confirm your specific coverage. To discuss fees directly, please reach out at info@heartnmind.ca or call (226) 918-9077.

Do I need a referral to see a therapist in Waterloo?

No referral is required to book a session at Heart & Mind Therapy. You can contact us directly to schedule a free 20-minute consultation call. Some extended health insurance plans may require a physician's referral for reimbursement purposes, so we recommend checking your plan details before your first appointment. Our team is happy to help you navigate the process.

Does Heart & Mind Therapy offer online therapy in Ontario?

Yes. Heart & Mind Therapy offers secure virtual therapy sessions to clients anywhere in Ontario. Our registered clinicians are licensed to provide telehealth services across the province, which means you can access care from Guelph, Cambridge, Kitchener, or anywhere else in Ontario without needing to travel to our Waterloo office. In-person sessions are also available at our location at 16 John Street W., Unit F, Waterloo.

What types of therapy does Heart & Mind Therapy offer?

Heart & Mind Therapy offers a broad range of evidence-based therapeutic modalities delivered by our team of Registered Psychotherapists and Registered Social Workers. These include Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Internal Family Systems (IFS), Somatic Therapy, Neurolinguistic Programming (NLP), Motivational Interviewing, and Compassionate Inquiry. We provide individual counselling, couples therapy, student counselling, teen and youth therapy, faith-based Christian counselling, multicultural and multilingual therapy, addiction counselling, grief and loss therapy, and executive and high-performer therapy.

How do I get started with a therapist at Heart & Mind Therapy?

Getting started at Heart & Mind Therapy is straightforward. First, book a free 20-minute consultation call through our website or Jane App booking system. This conversation helps us understand your goals and match you with the right clinician. Alternatively, you can use our 60-second Therapist Match Quiz to be paired with a specialist. Once matched, you schedule your first full session either in person at our Waterloo office or virtually via secure video. There is no pressure to commit beyond the initial call.

Is therapy at Heart & Mind Therapy covered by student health insurance?

Yes. Students at the University of Waterloo, Wilfrid Laurier University, University of Guelph, and Conestoga College can typically access up to 80% coverage for psychotherapy services through their student health benefit plans. Coverage applies to sessions with our Registered Psychotherapists and Registered Social Workers. We recommend confirming your annual benefit maximum and any per-session limits directly with your student plan provider before booking. Our team can help answer questions about the claims process.

You Used to Feel Like a Team.
Now You Feel Like Roommates.

Couples Therapy in Waterloo & Virtual Across Ontario

The fights aren't even about the dishes. They're about feeling unheard, unseen, and slowly drifting apart. Maybe there's been a betrayal. Maybe you just realized you don't laugh together anymore. At Heart & Mind Therapy, we help couples stop the cycle of conflict and rebuild the connection that brought you together in the first place.

You can repair this. Most couples wait too long to try.

Book Your Free Couples Consultation Registered clinicians • Most services covered by extended health benefits

A couple sitting on a dock during sunset, with the sun low on the horizon and the sky lit with warm orange and yellow hues.

Couples
Therapy for
Stronger
Communication
& Deeper
Connection

Support for couples who want to reconnect, communicate better, and move forward together.

Waterloo • Virtual Across Ontario

Book a Free 20-Minute Consultation

Therapist Match Quiz

Why couples reach out to us

  
        ✓
        Conversations turn into arguments or shutdowns
      
        ✓
        Trust has been strained
      
        ✓
        One or both partners feel unheard or disconnected
      
        ✓
        You’re stuck in the same cycle and don’t know how to break it
      
        ✓
        You care about the relationship but feel unsure what to do next

Couples therapy isn’t about blame. It’s about understanding patterns and learning how to respond differently — as a team.

How couples therapy can help

Improve communication
and emotional safety

Understand recurring
conflict patterns

Rebuild trust,
repair ruptures

Navigate life transitions,
(parenthood, stress, loss, change)

Strengthen connection
& intimacy

Whether you’re feeling distant, overwhelmed, or at a crossroads, therapy offers a structured space to slow things down and reconnect.

  
    Our approach
  
        ✓
        Sessions are balanced, respectful, and structured
      
        ✓
        Both partners are heard — without taking sides
      
        ✓
        Therapy focuses on practical tools and emotional insight
      
        ✓
        We work within ethical, evidence-based frameworks

We welcome couples at different stages — whether you’re trying to repair, strengthen, or better understand your relationship.

Reaching out is a sign of commitment, not failure

Getting started is simple

1.

Book a free 20-minute consultation

2.

We match you with the therapist best suited to your needs

3.

Begin therapy in-person or virtually

Book a Free Consult

Therapist Match Quiz

We provide couples therapy in Waterloo, with virtual sessions available across Ontario.

You Used to Feel Like a Team.Now You Feel Like Roommates.

The Patterns That Break Couples

Same Fight, Different Day

Walking on Eggshells

Emotional Shutdown

Disconnection That Hurts

Trust That Cracked

What Successful Repair Actually Looks Like

Communication That Lands

Conflict as Connection

Emotional Safety

Intimacy That Returns

A Shared Future

Our Approach: Evidence-Based, Not Generic

Start Rebuilding Today

Reach Out

Get Matched

Begin Repair

Don't Wait Until It's Too Late

Couples Therapy for Stronger Communication & Deeper Connection